Privacy & POPIA notice

Who we are

Xnovest Africa Consulting Engineers ("Xnovest Africa", "we", "us") is a consulting engineering company based in Potchefstroom, North West, South Africa. We are the responsible party for the personal information described in this notice, as defined in the Protection of Personal Information Act, 2013 (POPIA).

What we collect

We only collect what you choose to give us. In practice that means:

• Information you submit through the enquiry form on this website — your name, email address, telephone number, company, site location, the service you are interested in, your preferred contact method and the content of your message.
• Information you provide when you contact us directly by telephone or email.

This website does not use advertising cookies, tracking pixels or third-party analytics. Fonts and images are served from this website itself, not from a third-party network, so browsing these pages does not share your details with anyone else.

Why we use it

• To respond to your enquiry and, where relevant, prepare a quotation or proposal.
• To route your enquiry to the correct part of the group — Xnovest Africa, XA ElectriCo, Power Centre or XA EoC.
• To maintain ordinary business records of enquiries and the work that follows from them.

We do not sell your information, and we do not use it for marketing unrelated to your enquiry.

Who we share it with

Your enquiry is handled inside the Xnovest group. Where an enquiry relates to work carried out by one of our divisions, it is shared internally with that division. We do not share personal information with third parties except where we are required to by law, or where it is genuinely necessary to deliver work you have asked us to do — and in that case, only what is necessary.

How long we keep it

Enquiries that do not result in work are retained only as long as needed to deal with them and to keep a reasonable record. Where an enquiry becomes a project, records are retained for as long as required for contractual, engineering-liability, insurance, tax and statutory purposes.

How we protect it

This website is served over HTTPS. Enquiry data is held on systems under our control with access limited to staff who need it. We take reasonable technical and organisational measures to guard against loss, unauthorised access and misuse.

Job applications

When you apply for a position through the careers page, we collect the information on the application form — your name, ID or passport number, date of birth, contact details, qualifications, licences, work history, references and salary expectation — together with the CV and any supporting documents you upload.

• We use it only to assess your application, contact you about it and, if you are appointed, to start your employment record.
• It is stored on our own server, not emailed around, and only Xnovest staff who are involved in recruitment can see it, through a password-protected staff portal.
• We contact your references only with your permission.
• If you are not appointed, we keep your application for up to 12 months in case a suitable position opens, and then delete it. You can ask us to delete it sooner at any time.

Your rights

Under POPIA you have the right to:

• ask what personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete information we no longer have grounds to keep;
• object to our processing of your information;
• complain to the Information Regulator of South Africa.

To exercise any of these, email [email protected] or telephone +27 18 001 0445. We will respond within a reasonable period.

Links to other sites

Where we link to a site we do not control, this notice does not apply to it.

Changes

We may update this notice. The date at the top reflects the current version.

Contact

Xnovest Africa Consulting Engineers
PO Box 20182, Noordbrug, Potchefstroom, 2522
Potchefstroom, North West, South Africa
+27 18 001 0445 · [email protected]